Booking terms and conditions
Bookings are made and accepted only on the following conditions:
BOOKING / DEPOSIT: This defines the policy for prepayment/deposit requirements. The total price of the reservation may be charged any time after booking.
Oil heating, electricity, linen and towels are provided in the rental agreement.
CANCELLATION: This policy defines how to handle cancellations. If cancelled or modified up to 30 days before date of arrival, 30 percent of the total price of the reservation will be charged.
If cancelled or modified later or in case of no-show, the total price of the reservation will be charged.
ARRIVAL & DEPARTURE: Check in from 3pm onwards on day of arrival and 10am on day of departure.
WEATHER / TRAVEL: In the event of weather disruption with travel links to and from the Island, we will make every effort to accommodate our customers. However we cannot be held responsible when the disruptions are out with our control.
PETS: Pets are allowed only in the down stairs of the property and only on the wooden flooring areas. Pets are not allowed in any of the bedrooms or on any of the carpeted areas. No pets allowed on any of the furniture.
CLEANING & DAMAGES: We ask that the property is left clean and tidy on day of departure. If there is any accidental damage then please contact the proprietors on – 01851 820443 / 07400115516. Any person wilfully damaging the property will be removed along with the other occupants and liable for the damage caused.
Vehicles and contents are left at the owner’s risk. The proprietors will not be held responsible for any injuries caused to persons on the property that have not been caused through the fault of the proprietors.
SMOKING: No smoking in the property. Any person found to be smoking in the property will be liable for removal and a fine of £150.00 will be administered.
OCCUPANCY: Maximum occupancy is 6 people.
ELECTRICAL GOODS: We would be grateful if guests would not leave any electrical appliances or mobile devices on or on charge during the night or unattended during the day.
CANDLES: We would appreciate if guests would not use / light candles because of the associated fire hazard.
(Please note Vodafone mobile network works best on the Island and at Pabbay House.)